Maintenance

The Maintenance Department is responsible for maintaining buildings and equipment through an on-going preventive and corrective maintenance program. In addition, the department provides various support services for building renovations.

Maintenance requests fall into the categories listed below:

• Work requests for renovations to existing spaces such as the installation or removal of laboratory equipment, changes to the physical space elements such as doors or cabinetry, lock changes or re-keying, new bookcases, relocation of bulletin boards, etc. Lock changes or re-keying must be approved by the department head prior to submitting the request. These types of requests are paid for by the requesting department. If the work is done with in-house forces (provided that resources are available) the labor is typically not charged to the requesting department. If outside contractors are required, the labor costs will be paid for by the requesting department. Materials costs are always paid for by the requesting department. You may make these requests by filling out a paper version of the VIMS Work Request Form with an account number to charge the work to, attach drawings or other supporting documentation as required to fully explain the work required and send it to Chris Bata in the Customer Service Center.
• Work requests for routine and emergency maintenance such as burned out light bulbs, burned out exit lights, faulty heating and air conditioning equipment, leaking pipes, leaking roof, loss of utility services (water, gas, electricity), plumbing problems, elevator malfunctions, broken windows, any unsafe condition, parking lot repairs, etc. These types of requests are the responsibility of the facilities management department. You may make these requests either by (1) e-mail to maintenance@vims.edu or (2) by phone to Chris Bata at X7096 during normal business hours (7:30 am - 4:30 pm, M-F), or (3) if it is an emergency after hours by paging the Security Department at 9-642-7844.
• Key or Access Card (for Chesapeake Bay Hall, Andrews Hall and Seawater Research Laboratory) requests are made by filling out the VIMS Key Request Form and sending it to Chris Bata in the Customer Service Center. You may also send key/access card requests electronically through this site. Requests for keys and access cards must be approved by the department head prior to submitting the request. New students are typically assigned the General Key (which gets them into most of the buildings on campus) and the Watermen's Hall Key (which gets them into the Library and Computer Lab).
• Painting requests are handled on a labor availability basis. Painting of rooms is typically accomplished concurrent with renovation projects however unscheduled painting may be requested by the department head and will be scheduled considering the current workload.